Having WiFi available in-store to enhance customer experience is vital to improving engagement, particularly with younger demographics.
We provide the full service, from installing internet phonelines to building a reliable WiFi network.
We can deliver customer data tracking solutions, along with separate networks for staff and customers, content filtering and direct marketing opportunities.
Promotions and Upselling
Promote a new product or service in minutes, getting your message directly to users without delay. With the ability to instantly promote and upsell, you can increase average customer spends and rapidly adapt to changes in supply/demand.
Doing all this digitally not only improves your reach and response time compared to conventional promotional tactics (e.g. printing promotional posters/leaflets), but it’s environmentally friendly – and cheaper!
Loyalty
Whether it’s offering rewards tailored to customer buying habits, or simply implementing a paperless loyalty card, we can provide a solution perfect for your needs that will boost customer engagement and keep them coming back.
Reviews
A whopping 93% of consumers’ buying decisions are influenced by online reviews, making it vital that your business has regular, fresh reviews to keep it credible and appealing online. Remind customers to review your business by sending them an SMS or email when they sign up to your WiFi. Encourage them to post pictures of their time at your business, growing your social media presence and increasing reach.
SMS Marketing
Given that 90% of text messages are read within 3 minutes and 79% of smartphone users make their shopping decisions based on SMS opt-in (or similar) services, leveraging SMS marketing to promote your business just makes sense. Our SMS marketing allows you to:
- Combine your promotional material across email and SMS
- Actively measure and track customer engagement
- Engage with customers whilst they’re out and about
Email Marketing
Email marketing is standard practice for large businesses, and with good reason: with an average Return on Investment of 38:1, marketing material through email is highly effective.
Our email marketing allows you to:
- Use pre-made template designs to get your content out there in minutes
- Quickly divide customers into subgroups for more targeted material
- Build material quickly with an intuitive interface
Security
Through the use of VLANs, regular security updates, and content filtering, we will ensure that you and your customers are protected. Our VLANs provide the ability to subdivide your network and add security (maintaining connectivity), letting you manage individual devices’ access and permissions.
Compliance and GDPR
Handling and using customer data has become increasingly complicated. We keep all aspects of our service compliant with the latest government guidelines, so you can be sure that you’re not breaking the law. We are also able to provide terms of service and user agreements for your WiFi, to help establish how to responsibly use your services.
